The New Wachovia Home Page

The Wachovia.com website has changed with you in mind. Based on customer comments and market research, we have redesigned the Web site to make it easier and more convenient to use. 

Now using services like Online Banking and BillPay is easier than ever. You’ll find that important and timely information, such as how to protect yourself against identity theft and fraud, is now more easily accessible from the home page. You can also find your nearest branch or ATM location easily as well. 

Wachovia Online Services put you in charge of your finances through seamless Internet access to financial information and transactions. We give you reliable anytime, anywhere online access to all accounts, including deposit, credit and brokerage. Bookmark our home page for future reference: www.wachovia.com.

Customers Come First

In developing our online services, we put our customers first.  No wonder the American Customer Satisfaction Index ranked Wachovia #1 in customer satisfaction for the retail banking industry for the fourth consecutive year.

As we have grown in size, our customer satisfaction scores have risen as well, proof that a big bank can deliver excellent customer service. At every level of our company we are intensely focused on providing the best service in our industry. We work to satisfy our customers through all channels they use, ATMs, telephone and online. We Listen To You If we learn of a problem in customer service, we fix it. We listen to what you tell us about your experiences with our employees or our products, and we make recommended improvements based on your feedback. Your comments demonstrate that you trust us to continue to consistently deliver excellent service as we grow.

We believe in shared success. If our customers are not successful, we cannot be successful. And success begins with keeping customers satisfied and loyal.

See it now at www.wachovia.com.